
(The average refund as of April 3 is $2,815. If not 100 satisfied, return within 60 days to Intuit Canada with a dated receipt for a full refund of purchase price. Both programs generated a $574 federal tax refund for this couple. With QuickBooks, small business owners have more time to spend running their business and managing all aspects of their business from invoicing, managing inventory, and paying bills right from QuickBooks. While the prices for the software were different, the federal tax refunds produced were the same. Small business owners that previously used spreadsheets save an average of 25 hours per month on manual entry with QuickBooks3. The couple had $8,000 in child-care expenses for their two children and made $12,000 in charitable contributions. They had paid $10,000 in property taxes and $15,000 in mortgage interest on their main house and second home. One spouse earned $160,000 and the other earned an income of $100,000, and they both made an additional $25,000 in income from renting their second home. The test couple was well off and generous. TurboTax charges $39.99 per state for its software and TaxCut charges four cents less, $39.95 per state. ) Versions of the software that let users file state tax returns can add to tax prep costs. ( Fidelity and Vanguard customers and AAA members can get up to $20 off the list price of TurboTax products by going to those sites. TurboTax Deluxe retails on its website for $54.99 and TaxCut Deluxe costs $54.95 on H&R Block's website, but you can buy TaxCut Deluxe for more than $20 less than TurboTax Deluxe at Amazon and other online retailers.

We used the deluxe versions of Intuit's TurboTax and H&R Block's TaxCut for the PC.

But to see how the programs handled more complex returns, we filed federal tax returns for a hypothetical couple of high-earners with two children. Intuit was so pleased with the solution that they branded it TurboTax SmartLook™ and they ran Super Bowl ads to promote it.TurboTax and TaxCut offer free versions of their software for taxpayers who have simple returns and don't itemize deductions. Glance delivered just what Intuit was looking for: a visual engagement solution that delights customers, is easy to use for agents, supports all TurboTax platforms (desktop, browser, and native mobile), accommodates Intuit’s customer privacy and security requirements, and has the enterprise scalability to handle the massive tax season surge. Intuit deployed Glance Cobrowse, Glance Screen Share, Glance Mobile App Sharing, and Glance Agent Video, allowing customers using the app to ask questions, while Intuit tax experts can view what’s on the user’s TurboTax app screen or browser window. Rather than competing on price, Intuit is determined to win and keep customers based on premium service and customer confidence that Intuit is helping them to receive the maximum allowable tax refund. The tax preparation software market is crowded with low-cost and free competitors.
